Fixing Problems
Handle wrong orders, missing items and misunderstandings politely.
Learn the English people use in everyday café situations. Read the phrase, understand the meaning, practise what to say next and then try it in real life.
Use this English in a real café
Handle wrong orders, missing items and misunderstandings politely. Start with the first lesson, or choose the situation you need today. Each lesson uses the same Chatsifieds learning flow, practical listening support, Get Unstuck phrases and quiz format.
Common Café English Mistakes in Australia
Learn common café English mistakes ESL learners make in Australia and better natural phrases for ordering coffee politely.
Open lesson →Lesson 2What Milk Was That? Cafe Listening Practice
Practise understanding milk follow-up questions in Australian cafes and replying clearly with full cream, skim, oat, soy or almond milk.
Open lesson →Lesson 3Wrong Coffee Order? Polite English for Fixing It
Learn polite phrases for a wrong drink, wrong milk, wrong size or a coffee that needs to be remade.
Open lesson →Lesson 4Still Waiting? Missing Item Café English
Practise asking about a coffee or food item that has not arrived without sounding rude.
Open lesson →Need another café skill?
Return to the 12 Coffee English collections to practise a different part of the café experience.
See all 12 collections