Write it · Café English
Write a café review in English that other people can use.
A good review is fair, specific and short. It helps another student or traveller decide where to go.
A four-part structure
- Headline: one sentence (“Friendly café with great flat whites”).
- What you had: drink, food, when you went.
- Service and place: staff, wait, atmosphere, noise, seats.
- Advice: who it is good for, and one tip.
Three example reviews
Positive: “Friendly staff and a really smooth flat white. I went on a Tuesday morning and there was no wait. Good for studying with a laptop. I would come back.”
Mixed: “The coffee was good and the staff were polite. The café was very busy at lunch, so we waited about 20 minutes for our food. Good for a quick coffee, not for a long lunch.”
Negative (fair): “My latte was cold and the staff did not check the order back to me. Staff said sorry and remade it, which I appreciated. I hope they improve their order checking.”
Useful words
| Use | Instead of |
|---|---|
| friendly, welcoming | nice |
| smooth, strong, bitter, creamy | good coffee |
| quick service, a short wait | fast |
| crowded, noisy, quiet, cosy | full |
| good value, a little expensive | cheap / costly |
| I would recommend… | you must go |
What to leave out
- Names or photos of staff or other customers.
- Personal attacks or insults.
- Anything you did not see or are not sure about. Write what happened to you.
- Threats or exaggeration. Keep it truthful.
- Medical or health claims about food.
Quick fix exercise
Try it: Make this fairer: “Worst café ever. Rude people.”
Possible answer: “I waited 15 minutes and the staff did not say sorry. The coffee was fine. I hope service improves.”
Cafés differ. Check the café’s own website or sign for its rules, prices and contact details. For a serious consumer problem, your state or territory consumer affairs office can explain your options.
