Write it · Café English

Write a café review in English that other people can use.

A good review is fair, specific and short. It helps another student or traveller decide where to go.

A four-part structure

  • Headline: one sentence (“Friendly café with great flat whites”).
  • What you had: drink, food, when you went.
  • Service and place: staff, wait, atmosphere, noise, seats.
  • Advice: who it is good for, and one tip.

Three example reviews

Positive: “Friendly staff and a really smooth flat white. I went on a Tuesday morning and there was no wait. Good for studying with a laptop. I would come back.”

Mixed: “The coffee was good and the staff were polite. The café was very busy at lunch, so we waited about 20 minutes for our food. Good for a quick coffee, not for a long lunch.”

Negative (fair): “My latte was cold and the staff did not check the order back to me. Staff said sorry and remade it, which I appreciated. I hope they improve their order checking.”

Useful words

UseInstead of
friendly, welcomingnice
smooth, strong, bitter, creamygood coffee
quick service, a short waitfast
crowded, noisy, quiet, cosyfull
good value, a little expensivecheap / costly
I would recommend…you must go

What to leave out

  • Names or photos of staff or other customers.
  • Personal attacks or insults.
  • Anything you did not see or are not sure about. Write what happened to you.
  • Threats or exaggeration. Keep it truthful.
  • Medical or health claims about food.

Quick fix exercise

Try it: Make this fairer: “Worst café ever. Rude people.”

Possible answer: “I waited 15 minutes and the staff did not say sorry. The coffee was fine. I hope service improves.”

Cafés differ. Check the café’s own website or sign for its rules, prices and contact details. For a serious consumer problem, your state or territory consumer affairs office can explain your options.