← Phrase Wall Search English My Learning

Useful phrase

“I can see why that’s frustrating.”

Show that you understand why someone is annoyed.

Keep this phrase in My Learning on this device.Open My Learning
Meaning

When to use it

Use it when a customer is upset and you want to show understanding.

Examples

Natural examples

  • I can see why that's frustrating. — Example
Replies

What someone may say back

  • Thanks for understanding. — Customer feels heard.
Australian English

Usage note

Follow it with an offer to help.

Practice mission

Try it in real life

Use this phrase after a customer explains a problem, before you offer the next step.

Community language contribution

Does your community use this language? Claim a Phrase Wall page.

Australian businesses, organisations and community groups can contribute a verified local example, cultural note or learner-friendly practice opportunity. Your support helps keep practical English education free and connected to real life.

Chatsifieds checks contributions, writes the learning explanation independently and clearly labels paid support.
Claim your phrase pageContribution guide