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Useful phrase

“Sorry, we can't do that today.”

Staff say they are not able to do what you asked.

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Meaning

When to use it

You may hear it when you ask to use your own cup. Stay calm.

Examples

Natural examples

  • Staff: Sorry, we can't do that today. — Example
Replies

What someone may say back

  • No worries, thanks anyway. — Friendly and polite.
  • No worries, thanks for letting me know. — Thanks them for telling you.
Australian English

Usage note

A no is not rude. Stay friendly.

Practice mission

Try it in real life

Listen for this phrase in a real Australian cafe and practise your reply.

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