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Fitzroy · hospitality work · café design

Industry Beans and café workplace English

Step inside an open-plan café-and-roastery idea to learn the words Australian hospitality teams use across the counter, kitchen and production floor.

Beginner–intermediateFitzroy cultureWorkplace EnglishChecked 2 September 2026
Original illustration of a diverse hospitality team working in a fictional open-plan Fitzroy roastery café
Original brand-neutral learning artwork created for Chatsifieds. No Industry Beans logo, uniform, product or real venue is shown.
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Why Industry Beans appears hereIndustry Beans says brothers Trevor and Steve Simmons opened its original Fitzroy café, roastery and brew bar in 2013. The combined space gives workplace vocabulary a visible context.

The story in plain English

One space, several hospitality roles

Industry Beans says it was founded by brothers Trevor and Steve Simmons, who opened the original Fitzroy venue in 2013 as a coffee roastery, café and brew bar. Its current Fitzroy location is described as open plan.

In an open-plan venue, customers may see several kinds of work: taking orders, preparing espresso, plating food, roasting, packing retail coffee and cleaning. The team needs short, clear language to coordinate safely.

Australian hospitality English is often friendly and informal, but instructions should still be specific. “Behind”, “hot”, “coming through” and “all day” can carry workplace meanings that depend on the venue.

Useful English

“Coming through behind you with a hot tray.”

Vocabulary

Useful words for this story

open planDesigned with few dividing walls or barriers.The roastery has an open-plan layout.
front of houseCustomer-facing areas and staff in hospitality.She works front of house.
back of houseKitchen, preparation and other non-customer areas.The order went to back of house.
brew barA counter focused on preparing different brewed coffees.Ask the brew bar about filter options.
kitchen passThe point where finished food moves from kitchen to service staff.Your plates are at the pass.
coming throughA warning that someone is moving through a busy space.Coming through with hot drinks.
behindA short safety warning when passing behind someone.Behind you.
all dayKitchen language for the total number currently required.We need four toasties all day.

Conversation practice

Use the language naturally

A clear team handover
SupervisorCould you take these two flat whites to table six?
Team memberSure. Are the oat latte and long black for takeaway?
SupervisorYes. They’re waiting at the pass.
Team memberComing through behind you with hot drinks.
SupervisorThanks. I’ll clear the counter.

Quick check

What did you learn?

When did Industry Beans say its Fitzroy story began?

In 2013.

What is front of house?

The customer-facing part of a hospitality business.

Why do workers say “behind”?

To warn someone that they are passing behind them.

Sources checked

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Keep learning

Connect this story to useful English.

Related lessonTable service, counter service and table numbersBuild the practical language behind this company story.Phrase WallPractise a useful café phraseSee its meaning, likely reply and a real-life mission.Next company storyVittoria CoffeeCompare another Australian place, company and language theme.
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